Orders, Tracking, and Returns

Placing an Order

Ordering is easy with Order.co, it's in the name! To create an order, add ite...

Ordering to Multiple Locations, Users, or Cost Centers

Ever need to send the same products to multiple locations? Or to assign some ...

How to Place a Follow-Up Order

Did a product get canceled from your order? (Maybe the vendor didn't have it ...

My Orders

Users can use My Products to build a cart with products from any number of ve...

Editing an Order

Editing a Processing OrderForgot to add something to your order? Need to adju...

Confirm Receipt

Set up three-way matching by implementing Confirm Receipt, a feature that all...

Customer Support: Returns, Delivery Issues, and more

When your order has an issue, it can take hours to diagnose and resolve with ...

Order Tracking

Just as Order.co gives you one catalog and cart for all your vendors, the My ...

How do I create a return?

If you need to return something for any reason, let us know! Navigate to the ...

Returns View

Users looking to track returns and credits can find return information direct...

Subscribe for package tracking email updates

We’ve improved our order tracking functionality so you can subscribe to recei...

How To Auto-Forward Tracking and Shipping Emails

What Is Email Auto-Forwarding? Take a moment to create auto-forwarding rules ...

Product Lists & Schedules

Product Lists allow users to build and save lists of products for easy orderi...