Frequently Asked Questions
FAQ
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How do I get notified when there is an issue with my order?
The Order team will reach out via an email notification if an order needs mor...
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How do I add the Order.co Chrome Extension?
Open the Add New Products page, then click Get the Chrome App. You will be pr...
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What is a linked account?
A linked account is one of your vendor accounts that you give Negotiatus acce...
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Can I require users to apply accounting codes to the products in their cart before submitting an order?
Yes! Under the Accounting codes page in the Manage Organization tab, click th...
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How do I remove a user?
Removing users from Order.co is simple. Navigate to the Manage organization p...
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Why did a product on my order get cancelled?
Products get cancelled from your order when we are unable to purchase that it...